Privacy Policy

Last Updated: February 7, 2025

This Privacy Policy describes how Fencetimator by LeadLegend Ltd (“Fencetimator,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website, interact with our services, or use our digital quoting and automation platform (the “Services”).

By accessing or using our Services, you accept the practices described in this Privacy Policy and agree to our [Terms of Service]. If you do not agree, please discontinue use of our Services immediately.

We may update this Policy from time to time. If we make material changes, we will post a notice on the site or notify you by email. Please refer to the “Last Updated” date at the top of this page.

1. Information We Collect

a. Information You Provide

We may collect:

• Contact details: Name, email, phone, company, job title
• Billing info: Payment method, billing address (processed securely via Stripe)
• Business details: Company size, quoting needs, team info
• Communication: Messages, feedback, support requests

b. Automatically Collected Information

• Usage data: Pages visited, time on site, referral URLs
• Device data: Browser, OS, IP address
• Tracking technologies: We use cookies, pixels, and analytics (e.g. Google Analytics, Facebook Pixel) to optimize your experience and improve marketing

c. Third-Party Sources

We may receive data from:

• Lead providers
• Advertising partners
• Social platforms

2. How We Use Your Information

We may use your personal information to:

• Provide, customize, and improve our Services
• Deliver instant fence quotes and proposals
• Set up automation workflows and CRM features
• Send onboarding or transactional emails
• Communicate service updates or new features
• Send marketing content (with consent)
• Analyze usage trends and user behavior
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Service providers: payment processors, CRM platforms, email platforms
• Legal authorities: if required by law or legal process
• Business partners: for delivering co-branded services (with consent)
• Successors: in a merger, sale, or acquisition of LeadLegend Ltd

4. Cookies & Tracking Technologies

We use cookies and third-party analytics tools to:

• Understand how visitors interact with the site
• Deliver relevant advertising (e.g. retargeting)
• Improve performance and usability

You can manage cookies through your browser settings. To opt out of interest-based ads, visit: aboutads.info/choices

5. Data Retention

We retain your data as long as necessary to:

• Deliver services
• Fulfill legal obligations
• Resolve disputes or enforce agreements

You may request deletion of your data by emailing: support@fencetimator.com

6. Your Rights (GDPR, CCPA)

If you are located in the EEA, UK, or California, you may have rights to:

• Access or update your information
• Request deletion or correction
• Object to or restrict processing
• Opt out of marketing communications
• Request data portability

To exercise your rights, contact: support@leadlegend.freshdesk.com

7. Data Security

We use encryption, firewalls, and industry-standard safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our Services are intended for adults 18+. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it.

9. Contact Us

Questions or requests?

Email: support@leadlegend.freshdesk.com

Registered Address: LeadLegend Ltd, 63–66 Hatton Garden, London, England